One of the best ways to increase your reach as a business owner and make sure customers can easily find you on Google is by utilizing customer reviews. People rely on feedback from others before doing business with a company or service provider and having positive reviews shows potential customers that you’re reliable and trustworthy.
But getting customers to leave reviews isn’t always easy. They get busy, forget, or just don’t want to take the time. Often people just don’t think about leaving a review. This blog post will provide some tips for how business owners like yourself can encourage customers to leave a review on Google.
Don't leave getting reviews up to chance. Most people won't bother to write a review, so it's essential to ask for them. At the end of each customer visit, verbally ask the customer to leave an honest review. At the same time, give them a card with a QR code linking to your Google business page.
By combining both a verbal request and a written reminder, your customers are more likely to remember to write a review.
Another effective way to get reviews is by sending an email with a direct link to your Google review page. By taking this simple step, you can encourage satisfied customers to give your business a boost online and attract new customers in the process.
This is effective because the customer is already online reading your email so it’s easy to click the review link. Make your email short and to the point and include the link to your review page at the top and bottom of the message.
Sending thank you cards is a great way to show your appreciation for your customers. Taking the extra step to include a reminder to leave a review on Google can make a huge impact on the success of your business. Not only does it show that you value their business, but you also value their feedback and opinions.
Be sure to include a QR code they can scan to get to your review page. Alternatively, you can use a custom link by using a link-shortening tool such as bitly. Just make sure it's easy for your customers to type into their browsers.
Posting signs in your place of business with a QR code to your review page will encourage customers to leave a review while their visit is still fresh in their minds. Be sure to include brief instructions on how to use the QR code to help less tech-savvy customers.
Of course your business benefits from positive reviews. But that may not be enough for everyone to take the time to write one. Let your customers know that their review helps others who are considering using your business. Tell them that their words could be the deciding factor for someone in need of the perfect solution.
Implementing these tips to encourage customers to leave Google reviews can help your business stand out from competitors and will lead to more customers finding you while browsing online.
It is also critical that you thank your customers who take the time to write a review - even a negative one. Showing gratitude and fostering customer relationships shows people that you truly do care about them, which can often be more valuable than just reviews alone. After all, customer satisfaction is the backbone of any successful business.
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